Log a Fault






  • Q: When I move to Revolution Telecoms, Will I keep my existing BT number?
  • A: Yes, you will always keep your existing number.
  • Q: On the transfer to Revolution Telecoms will there be any interuption on my services?
  • A: There will be no interuption what so ever on your services as its a seamless transfer
  • Q: How long does the process take?
  • A: It will take 14 days for the switch to take place and the reduced rates will be applied to your account
  • Q: How much can I expect to save?
  • A: Revolution Telecoms can guarentee savings of 50% on your first years line rental when compared to BT standard business and up to 70% savings on your UK calls, when compared to BT standard business rates. With competative purchase rates from BT Wholesale and other tier one carriers, Revolution can pass on a significant price reduction to its customers.
  • Q: What happens if there is a techincal fault with the service?
  • A: As soon as your lines are transferred to Revolution Telecoms, we will be the point of contact for all your needs - we will arrange for a BT Openreach engineer to call and deal with any faults or service issues.

After being involved in establishing Revolution Oil to the forefront of its market for over 25 years our experience has proved customer service should be embedded in the ethos of all companies, together with the ability to offer personal customer service to short out any problems that might arise. Not rocket science to any successful business.

As the multi nationals get bigger and the quest for economies by the accountants move customer service departments abroad, the service issue has become more of a problem.
One of the biggest offenders according to our customers is BT although leaders in their telecommunication field, their ability to communicate quickly and easily with their customers when it matters, i.e. when there is a fault, leaves a lot to be desired.

From this experience and the de-regulation of the industry the idea of Revolution Telecoms Limited was born, and our desire to do better than BT in this area was our aim. As with all new businesses, great idea but how should we set about telling the country about ourselves, well we decided to set up our own telephone call centre and ring as many business customers every day as possible. This we have done continuously since our conception striving not to be too much of a nuisance to our future prospective customers on our first introductory call.

 





Revolution Telecoms is one of the UK'S fastest growing telecoms businesses, specialising in providing personal and reliable service to the small and medium business sectors.

We provide one of the best line rentals and call charge purchases available today. Focusing on personal service, for businesses that have not got the time to wait in a queue for a service, and want to speak to a real person.

With over 15 years experience dealing with business, we appreciate the need for individual time you require to decide for yourself.f.

Our business division aim is to offer the most competitive rates and up to date products.

We are also part of the Revolution Group which contains a variety of products and services. www.revolutionoil.co.uk